At v5 rnr, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law.
Your Rights Under Philippine Law: This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. v5 rnr is committed to upholding the data privacy rights of all Filipino members and users of the platform.
v5 rnr ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at v5rnr.org. As a personal information controller under the Data Privacy Act of 2012, v5 rnr is responsible for the personal data you provide to us and the data we collect about you through your use of the platform.
This Privacy Policy applies to all personal data collected through the v5 rnr website, mobile-optimized interface, customer support channels, promotional communications, and any other interaction you have with v5 rnr. It applies to all registered members, prospective members, and visitors to the platform.
By registering on v5 rnr or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you should not use the v5 rnr platform.
This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the v5 rnr platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.
v5 rnr collects the following categories of personal data:
Sensitive Personal Information: v5 rnr does not intentionally collect sensitive personal information as defined under the DPA (such as health data, political affiliations, or religious beliefs) unless specifically required by law or with your explicit consent. Government ID numbers collected for KYC purposes are treated with the highest level of protection.
v5 rnr collects personal data through the following means:
v5 rnr uses your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, account data | Contract performance |
| Age and identity verification (KYC) | Identity data, government ID | Legal obligation (PAGCOR, AMLA) |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Fraud prevention and security monitoring | Technical, financial, account data | Legitimate interest / Legal obligation |
| Anti-money laundering compliance | Identity, financial, transaction data | Legal obligation (RA 9160) |
| Responsible gaming monitoring | Gaming data, account data | Legal obligation / Legitimate interest |
| Customer support | Communications, account data | Contract performance |
| Marketing and promotions (with consent) | Contact data, gaming preferences | Consent |
| Platform analytics and improvement | Technical, usage data (aggregated) | Legitimate interest |
| Regulatory reporting | Identity, financial, gaming data | Legal obligation |
v5 rnr will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.
Under the Data Privacy Act of 2012, v5 rnr processes your personal data on the following legal bases:
v5 rnr shares personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
v5 rnr does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We do not share your data with data brokers, advertising networks, or social media platforms for targeted advertising purposes without your explicit consent.
All third-party service providers who process personal data on behalf of v5 rnr are bound by written data processing agreements that require them to: (a) process data only on v5 rnr's documented instructions; (b) implement appropriate technical and organizational security measures; (c) assist v5 rnr in fulfilling data subject rights requests; and (d) delete or return all personal data upon termination of the service relationship.
Cookies are small text files placed on your device when you visit the v5 rnr platform. They help us recognize your device, remember your preferences, keep your session active, and understand how you use the platform so we can improve it.
You can manage your cookie preferences through the cookie settings panel available on the v5 rnr platform. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of the platform — in particular, blocking strictly necessary cookies will prevent you from logging in.
v5 rnr retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be linked to an identifiable individual. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.
v5 rnr implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Your Role in Security: While v5 rnr takes every reasonable precaution to protect your data, the security of your account also depends on you. Please use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone — including v5 rnr support staff, who will never ask for your password.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by v5 rnr:
To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 14. v5 rnr will respond to all data subject rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
The v5 rnr platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming law. v5 rnr does not knowingly collect personal data from individuals under the age of 21.
If v5 rnr discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question (subject to any legal retention obligations), and void any transactions associated with the account.
If you are a parent or guardian and believe that your child under 21 has registered on v5 rnr, please contact us immediately at the details in Section 14. We take underage access extremely seriously and will act promptly on all such reports.
Some of v5 rnr's service providers — including game content providers and certain technology infrastructure providers — may be located outside the Republic of the Philippines. Where personal data is transferred to a recipient in another country, v5 rnr ensures that appropriate safeguards are in place to protect your data, including:
v5 rnr does not transfer personal data to jurisdictions that do not provide adequate data protection without first implementing appropriate contractual or technical safeguards.
v5 rnr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The most current version of this Privacy Policy will always be available at v5rnr.org/privacy-policy, with the "Last Updated" date reflecting the date of the most recent revision.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — v5 rnr will provide at least fourteen (14) days' advance notice via email to your registered address or via an in-platform notification, and will seek fresh consent where required by law.
Your continued use of the v5 rnr platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with any amendment, you may request account closure in accordance with our Terms & Conditions.
v5 rnr has appointed a Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact our DPO through any of the following channels:
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through its official channels.
Note: All email addresses above are displayed as plain text for informational purposes only. Please copy the address manually into your email client to contact us.
Six concrete ways v5 rnr goes beyond the minimum to keep your personal data safe and your privacy respected.
Every byte of data between your device and v5 rnr travels through TLS-encrypted channels. Your login credentials, financial details, and personal information are never transmitted in plain text.
v5 rnr has a registered DPO as required by RA 10173. Your data privacy rights requests go directly to a qualified professional — not a generic support queue.
v5 rnr has never sold, rented, or traded member data to third parties for commercial purposes — and never will. Your information exists to serve you, not to generate revenue for data brokers.
Our data practices are fully aligned with Republic Act No. 10173 and NPC guidelines. We conduct regular privacy impact assessments and maintain a comprehensive privacy management program.
Access, correct, export, or request deletion of your personal data at any time through your account settings or by contacting our DPO. Your data rights are real and enforceable.
In the unlikely event of a data breach, v5 rnr will notify the NPC within 72 hours and affected members without delay — because you deserve to know, not find out months later.
Now that you know exactly how we handle your data, you can enjoy v5 rnr's 800+ games, instant GCash payouts, and Golden Bank cashback with complete peace of mind.